We provide digital services only and do not sell any physical products.

Eligibility for Refund

• We offer a 7-day money-back guarantee, with no questions asked.
• Refund requests must be submitted within 7 days of the payment date.
• Refunds apply only if the project has not reached a completed or final delivery stage.

How to Request a Refund

• To request a refund, please contact us  via email using the same email address used for project confirmation.
• Clearly mention your project details and reason for the refund request.
• Once approved, the refund will be processed to the original payment method within a reasonable processing time.

Project Confirmation & Payments

Before starting any project:

• We provide a Project Estimate including scope of work, workflow, timeline, terms, and pricing.
• You must confirm your agreement to the project terms via email.
• After confirmation, we share a secure payment link for your preferred payment method.
• Work begins only after payment confirmation.

Chargebacks & Disputes

• Filing a chargeback without first contacting us is not permitted.

• Your confirmation email will be used as official evidence that you agreed to the project terms and pricing.

• If you are unhappy with the service or the project is incomplete, you are entitled to:

  • Free support for up to 1 year, or

  • A refund within the eligible period

• Chargebacks are not allowed once a refund option or support resolution is offered.

Non-Refundable Situations

• Completed projects delivered as per the agreed scope

• Delays caused by lack of client communication or required inputs

If you have any concerns, we strongly encourage you to contact us first so we can resolve the issue professionally and fairly.