Shop with confidence - Our hassle-free refund policy ensures your satisfaction!

At NxtGen Themes, we take pride in delivering high-quality WordPress themes to our customers. We want you to be completely satisfied with your purchase, and we understand that there may be circumstances in which you may need to request a refund. This refund policy outlines our policies and procedures for handling refund requests.

30-Day No-Questions-Asked Refund Policy

We offer a 30-day no-questions-asked refund policy for all our WordPress themes. If you are not satisfied with your purchase within the first 30 days of your purchase, you can request a refund. We will issue a full refund of your purchase price, no questions asked. To request a refund, please contact our customer support team at support@nxtgenthemes.store. We will process your refund request within 5 business days.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

1. Your refund request must be made within 30 days of your purchase.

2. Your WordPress theme must not have been used or installed on any website.

3. You must provide a valid reason for your refund request.

Refund Process

To request a refund, please contact our customer support team at support@nxtgenthemes.store. We will review your request and process your refund within 5 business days. If your refund request is approved, we will issue a full refund to your original payment method. Please note that it may take up to 10 business days for the refund to appear on your statement.

If you have any questions or concerns about our refund policy, please contact our customer support team at support@nxtgenthemes.store. We are always here to help you.